Citizen's Charter
Our commitment to transparent and efficient service delivery
Service Directory
In compliance with the Anti-Red Tape Act (ARTA) of 2007, we provide transparent information about our services, including requirements, fees, processing time, and responsible personnel. We are committed to delivering excellent and efficient services to all our stakeholders.
Issuance of Certificate of Completion
Issued to a student who is a candidate for graduation and is waiting for the conferment of the degree.
Fee
130.00
Processing Time
2 Days, 1 Hour, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Accomplished entry in the OCR Log Book indicating the document requested
- 2.Assessment Form issued by the Finance and Budget Office
- 3.Official Receipt showing payment of ₱130.00
- a) Document fee: ₱100.00
- b) Documentary Stamp Tax: ₱30.00
- 4.Authorization Letter, if claimed by a representative
- 5.Valid identification cards of the student and authorized representative
Issuance of Certificate of Enrollment
Issued to student for purposes of scholarship, financial/educational assistance, employment, Advance ROTC incentive, visa/passport application, etc.
Fee
130.00
Processing Time
2 Days, 1 Hour, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.The requester must be a currently enrolled Initao College student.
- 2.Accomplished entry in the OCR Log Book indicating the purpose and document requested.
- 3.Assessment Form issued by the Finance and Budget Office.
- 4.Official Receipt showing payment of ₱130.00, consisting of:
- a)Certificate fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 5.For an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s valid ID
- c)Photocopy of the representative’s valid ID
Issuance of Certificate of General Weighted Average
Issued to students and graduates for purposes of employment, evaluation, etc.
Fee
130.00
Processing Time
2 Days, 1 Hour, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Accomplished entry in the OCR Log Book indicating the request for a Certificate of General Weighted Average.
- 2.Assessment Form issued by the Finance and Budget Office.
- 3.Official Receipt showing payment of ₱130.00, consisting of:
- a)Certificate fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 4.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s or graduate’s valid ID
- c)Photocopy of the representative’s valid ID
Issuance of Civil Service Exemption Certificate
Issued to students who graduated with honors as requirement for Honor Graduate Eligibility application at the Civil Service Commission.
Fee
130.00
Processing Time
2 Days, 1 Hour, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.The requester must be an Initao College graduate with honors.
- 2.Accomplished entry in the OCR Log Book indicating the request for a Civil Service Exemption Certificate.
- 3.Assessment Form issued by the Finance and Budget Office.
- 4.Official Receipt showing payment of ₱130.00, consisting of:
- a)Certificate fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 5.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the graduate’s valid ID
- c)Photocopy of the representative’s valid ID
Authentication of Scholastic/Academic Records
Requested by clients to confirm the authenticity of the scholastic/academic records such as diploma, TOR, etc.
Fee
130.00
Processing Time
1 Day, 2 Hours, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Original copy of the scholastic or academic document to be authenticated, such as a Diploma or Transcript of Records.
- 2.Photocopy of the document to be authenticated.
- 3.Accomplished entry in the OCR Log Book.
- 4.Assessment Form issued by the Finance and Budget Office.
- 5.Official Receipt showing payment of ₱130.00, consisting of:
- a)Authentication fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 6.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the graduate’s valid ID
- c)Photocopy of the representative’s valid ID
Issuance of Honorable Dismissal
(Certificate of Transfer Credential, Certificate of Good Moral Character and Grade Evaluation) Issued to a student who is transferring to another school.
Fee
130.00
Processing Time
6 Days, 2 Hours, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Duly accomplished Request Form secured from Window 1 of the Office of the College Registrar.
- 2.Accomplished Clearance secured from Window 1 of the Office of the College Registrar.
- 3.Accomplished entry in the OCR Log Book.
- 4.Assessment Form issued by the Finance and Budget Office.
- 5.Official Receipt showing payment of:
- a)₱100.00 per page
- b)₱30.00 Documentary Stamp Tax for the certificates
- 6.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s valid ID
- c)Photocopy of the representative’s valid ID
Issuance of Certificate of English as Medium of Instruction (EMI)
Certificate issued to determine proficiency in English language.
Fee
130.00
Processing Time
2 Days, 1 Hour, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Accomplished entry in the OCR Log Book indicating the request for a Certificate of English as Medium of Instruction.
- 2.Assessment Form issued by the Finance and Budget Office.
- 3.Official Receipt showing payment of ₱130.00, consisting of:
- a)Certificate fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 4.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s valid ID
- c)Photocopy of the representative’s valid ID
Processing of Transcript of Records
A copy of a student’s permanent academic record for purposes of employment, enrolment, board examination, etc.
Fee
100.00 per page
Processing Time
6 Days, 2 Hours, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Duly accomplished Request Form secured from Window 1 of the Office of the College Registrar.
- 2.Accomplished Clearance secured from Window 1 of the Office of the College Registrar.
- 3.Accomplished entry in the OCR Log Book.
- 4.Assessment Form issued by the Finance and Budget Office.
- 5.Official Receipt showing payment of ₱100.00 per page.
- 6.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s valid ID
- c)Photocopy of the representative’s valid ID
Processing of Transcript of Records for 1st Time Jobseekers (Waived per R.A. No. 11261)
A copy of a student’s permanent academic record for purposes of employment, enrolment, board examination, etc.
Fee
None
Processing Time
6 Days, 2 Hours, 45 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Duly accomplished Request Form secured from Window 1 of the Office of the College Registrar.
- 2. Accomplished Clearance secured from Window 1 of the Office of the College Registrar.
- 3. Barangay Certification for First-Time Jobseekers secured from the Barangay Hall.
- 4. Accomplished entry in the OCR Log Book.
Issuance of Certificate of Good Moral Character
Issued to currently enrolled or formerly enrolled students of good standing.
Fee
130.00
Processing Time
2 Days, 1 Hour, 47 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Accomplished entry in the OCR Log Book indicating the request for a Certificate of Good Moral Character.
- 2.Assessment Form issued by the Finance and Budget Office.
- 3.Official Receipt showing payment of ₱130.00, consisting of:
- a)Certificate fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 4.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s valid ID
- c)Photocopy of the representative’s valid ID
Issuance of Certificate of Graduation (COG)
Issued for purposes of enrollment, scholarship, employment and visa as proof of graduation.
Fee
130.00
Processing Time
2 Days, 1 Hour, 47 Minutes
Responsible Office
Registrar's Office
Contact
registrarinitao@gmail.com
Requirements
- 1.Accomplished entry in the OCR Log Book indicating the request for a Certificate of Graduation.
- 2.Assessment Form issued by the Finance and Budget Office.
- 3.Official Receipt showing payment of ₱130.00, consisting of:
- a)Certificate fee: ₱100.00
- b)Documentary Stamp Tax: ₱30.00
- 4.For requests claimed by an authorized representative:
- a)Authorization Letter
- b)Photocopy of the student’s valid ID
- c)Photocopy of the representative’s valid ID
REGISTRATION OF STUDENT ORGANIZATION
This service allows student organizations to apply for registration and recognition under the Office of Student Affairs and Services (SAS) to ensure that organizations operate lawfully, safely, and in accordance with institutional standards. Only recognized organizations shall be allowed to recruit members, conduct activities, represent the College, and implement membership or leadership formation programs.
Fee
None
Processing Time
7 working days, 2 hours, and 15 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Letter of Application or Intent for Recognition/Renewal
- 2.Constitution and By-Laws, including explicit non-hazing provisions
- 3.Complete roster of officers and members, including:
- a)Full name
- b)Course and year level
- c)Position
- d)Contact details
- 4.Annual Calendar or Plan of Activities
- 5.Recruitment and Membership Orientation Plan
- 6.Risk and Safety Management Plan, when applicable
- 7.Adviser Appointment Form and Adviser Acceptance Form
- 8.Adviser Commitment Undertaking
- 9.Three-Year Development Plan of the Organization
RECOGNITION AND RENEWAL OF STUDENT ORGANIZATIONS
This service allows previously registered student organizations to renew their recognition with the Office of Student Affairs and Services (SAS). Renewal ensures that student organizations continue to operate lawfully, maintain active leadership and membership, and comply with institutional standards, including anti-hazing policies and student safety regulations. Only organizations with valid recognition are authorized to recruit members, conduct activities, and represent the College.
Fee
None
Processing Time
9 working days, 2 hours, and 10 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Letter of Intent for Renewal of Recognition
- 2.Updated Constitution and By-Laws, if amended, including non-hazing provisions
- 3.Updated roster of officers and members with complete information
- 4.Annual Calendar or Plan of Activities
- 5.Recruitment and Membership Orientation Plan
- 6.Risk and Safety Management Plan, when applicable
- 7.Adviser Appointment or Acceptance Form and Commitment Undertaking
- 8.Compliance Accomplishment Reports and Narrative Reports from the previous academic year
- 9.Evaluation Report of the Organization and its Adviser
- 10.Assessment of the existing Three-Year Development Plan or a new Three-Year Development Plan upon completion of its effectivity
APPROVAL OF OFF-CAMPUS STUDENT ACTIVITIES
This service allows recognized student organizations and academic units to request approval to conduct student activities outside the campus. The Office of Student Affairs and Services (SAS) ensures that activities comply with institutional safety policies, disaster preparedness requirements, insurance coverage, and regulatory requirements for off-campus activities.
Fee
None
Processing Time
23–42 working days, 1 hour and 16 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Activity Proposal or Activity Request Form
- 2.Activity logged through the prescribed Google Form
- 3.Activity Design or request letter endorsed and approved by the College President
- 4.Signed Parent’s Consent and Waiver Forms
- 5.List of participants with contact details
- 6.Risk and Safety Management Plan included in the Activity Design
- 7.Proof of insurance coverage for all participants
- 8.Official Certification of Disaster Preparedness from the MDRRMO
- 9.Duly accomplished and notarized CHED Off-Campus Activity Form
- 10.Copy of the approved Activity Proposal and supporting documents
APPROVAL OF IN-CAMPUS STUDENT ACTIVITIES
This service allows recognized student organizations and academic units to request approval to conduct student activities within the campus. The Office of Student Affairs and Services (SAS) ensures that activities comply with institutional safety policies, disaster preparedness requirements, and regulatory requirements for in-campus activities.
Fee
None
Processing Time
5–7 working days and 1 hour 10–15 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Activity Proposal or Activity Request Form
- 2.Activity Design or request letter endorsed and approved by the College President
- 3.Activity logged through the prescribed Google Form
LOST AND FOUND ASSISTANCE
This service provides assistance to students who have lost personal belongings or found unattended items within the campus. The Office of Student Affairs and Services (SAS) maintains a Lost and Found Log Book to record reports of lost items and recovered belongings. Reported items will be coordinated with the Central Student Government (CSG) for posting and announcement to help locate the rightful owner.
Fee
None
Processing Time
25 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Accomplished Lost and Found Logbook entry
- 2.Valid identification or proof of ownership when claiming an item
PROCESSING OF COMPLAINTS ON MINOR STUDENT OFFENSES
This service provides assistance to students, faculty, staff, or any concerned person who wishes to file a complaint involving minor student offenses. Minor cases are subject to the disciplinary action of the Program Dean. In cases where the minor offense is committed in the presence of a faculty member or IC official, the violation may be disposed of by the concerned faculty member or IC official, with proper documentation submitted to the Dean.
Fee
None
Processing Time
4–5 working days and 30 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Accomplished Incident Report or General Complaint Form
- 2.Supporting documents or evidence, when available, such as:
- a)Photographs
- b)Reports
- c)Screenshots
- d)Witness statements
- 3.Valid identification of the complainant
PROCESSING OF COMPLAINTS ON MAJOR STUDENT OFFENSES
This service provides assistance to students, faculty, staff, or any concerned person who wishes to file a complaint involving major student offenses. Major cases are subject to preliminary evaluation by the Program Dean and formal investigation by the Committee on Decorum and Investigation (CODI). Complaints may be filed at the Dean’s Office or directly at the Office of the Director of Student Affairs and Services.
Fee
None
Processing Time
4–5 working days and 30 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Accomplished Incident Report or General Complaint Form
- 2.Supporting documents or evidence, when available, such as:
- a)Photographs
- b)Reports
- c)Screenshots
- d)Witness statements
- 3.Valid identification of the complainant
ISSUANCE OF CLASS ADMISSION SLIP
This service allows students who were absent or late in class to request a Class Admission Slip from the Office of Student Affairs and Services (SAS). The admission slip serves as authorization for the student to return to class after submitting a valid explanation for the absence or tardiness. The request must be supported by a written explanation letter signed by the student and noted by the Program Dean/Coordinator.
Fee
None
Processing Time
20 Minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Letter explaining the reason for:
- a)Absence
- b)Tardiness
- c)Failure to wear the prescribed uniform
- d)Failure to wear the school identification card
- 2.Signature of the student on the explanation letter
- 3.Notation or endorsement of the Program Dean or Coordinator
- 4.Valid identification
Placement Services for Graduate Students
This service determines the current whereabouts of graduates, their employment status, and whether their work is aligned with their college program. It also aims to assess their professional development, including further studies such as master’s degrees.
Fee
None
Processing Time
5 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1.Student’s Scholastic Request Form secured from the Registrar’s Office
- 2.Accomplished Alumni Placement Monitoring Form
- 3.Screenshot showing completion of the online form
Counseling Services Program: Faculty/Staff Referral Process
This service is a structured procedure that allows faculty or staff to formally refer students to the Guidance Center for counseling and support, including concerns related to academic performance, behavior, emotional well-being, absenteeism, and personal or social adjustment, to ensure appropriate intervention, follow-up, and student support services.
Fee
None
Processing Time
36 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- Accomplished Faculty/Staff Referral Form secured from the Guidance Center
Counseling Services Program: Student Self-Referral Process
This service allows students to voluntarily seek counseling assistance by submitting a self-referral form, undergoing an initial assessment and kamustahan, scheduling and attending a counseling session, and receiving appropriate follow-up, aftercare, and monitoring support. It is designed to provide accessible, confidential, and student-centered care in addressing students’ concerns and well-being.
Fee
None
Processing Time
67 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1. Accomplished Self-Referral Form secured from the Guidance Center
Guidance Service: External Agency Referral
This service facilitates the referral of clients to appropriate external agencies when the needed intervention, support, or specialized service is beyond the scope or limitations of the Guidance Center. It ensures that clients are properly endorsed and assisted in accessing the necessary external support services.
Fee
None
Processing Time
55 minutes (excluding the external agency’s processing time)
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1. Referral Letter prepared by the Guidance Counselor
- 2. Endorsement Letter approved by the authorized College official
- 3. Necessary personal information and supporting documents, when required
Guidance Service: External Agency Referral
This service facilitates the referral of clients to appropriate external agencies when the needed intervention, support, or specialized service is beyond the scope or limitations of the Guidance Center. It ensures that clients are properly endorsed and assisted in accessing the necessary external support services.
Fee
None
Processing Time
55 minutes (excluding the external agency’s processing time)
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1. Referral Letter prepared by the Guidance Counselor
- 2. Endorsement Letter approved by the authorized College official
- 3. Necessary personal information and supporting documents, when required
Issuance of Individual Inventory Form for Students
This service is an important part of the Guidance Center as it provides a comprehensive and reliable student profile that enables the Guidance Counselor to assess students’ needs and plan appropriate counseling and intervention services. It also assists the Guidance Associate in conducting kamustahan and other student support activities, facilitating follow-up, and ensuring responsive, student-centered services.
Fee
None
Processing Time
33 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1. Individual Inventory Form secured from the Guidance Center
Student Exit and Withdrawal Assessment Process
This service aims to ensure that students who intend to transfer to another school are provided with proper guidance through a structured exit process, to gather relevant and honest feedback through the exit questionnaire for the continuous improvement of school programs and student services, and to support students by facilitating a smooth, responsible, and well-documented transition to another educational institution.
Fee
None
Processing Time
15 Minutes
Responsible Office
Guidance Center
Contact
N/A
Requirements
- 1.Student’s Scholastic Request Form secured from the Registrar’s Office
- 2.Accomplished online Exit Form
Testing Services-16PF Psychological Test for Graduating Students
This service provides graduating students with a personality assessment based on the theory of Raymond Cattell to identify personality traits and strengths, and to support career decision-making, goal setting, and appropriate guidance and counseling interventions
Fee
None
Processing Time
55 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1.Official 16PF test link accessed through the Initao College Guidance and Admission Office Facebook Page
- 2.Screenshot or printed copy of the 16PF test result
Issuance of College Entrance Examination Result Slip
This service provides examinees with an official document showing their performance in the College Entrance Examination, which serves as proof that they have taken the entrance examination. It allows examinees to verify their scores, serves as an official record for admission applications, and helps guide them in making informed decisions regarding their enrollment.
Fee
None
Processing Time
7 days, 1 hour, and 45 minutes.
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1.One photocopy of the PSA Birth Certificate
- 2.One 2×2 ID picture with white background
- 3.One long brown envelope
- 4.Completed online pre-registration for the Entrance Examination Appointment Schedule
Issuance of Certificate of Registration for New Student (First Year College)
The refers to the process of releasing an official document that contains the student’s name, course or program, year level, subjects enrolled, academic term, and relevant registration details pertaining to student enrollment status. This document also serves as proof of enrollment and may be used for scholarship including academic or non-academic school transactions.
Fee
None
Processing Time
20 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1.Entrance Examination Result Slip
- 2.Original PSA Birth Certificate and one photocopy
- 3.Original Report Card or Form 138 and one photocopy
- 4.Original Certificate of Good Moral Character and one photocopy
- 5.For married applicants: Original Marriage Certificate and one photocopy
- 6.When applicable, original certification or identification card and one photocopy for any of the following:
- a)4Ps membership
- b)Person with Disability
- c)Indigenous Peoples membership
- d)Senior Citizen
- e)Solo Parent
- f)Orphan
- g)Homeless Citizen
- h)Rebel Returnee
- 7.One 2×2 ID picture with white background
- 8.One long brown envelope
Issuance of Certificate of Registration for Transferees
This service refers to the process of issuing an official document that contains the student’s name, course or program, year level, enrolled subjects, academic term, and other relevant registration details pertaining to the student’s enrollment status. This document also serves as proof of enrollment and may be used for scholarship applications and other academic or non-academic school transactions.
Fee
None
Processing Time
20 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1.Entrance Examination Result Slip
- 2.Original PSA Birth Certificate and one photocopy
- 3.Original Report Card or Form 138 and one photocopy
- 4.Original Certificate of Good Moral Character and one photocopy
- 5.For married applicants: Original Marriage Certificate and one photocopy
- 6.When applicable, original certification or identification card and one photocopy for any of the following:
- a)4Ps membership
- b)Person with Disability
- c)Indigenous Peoples membership
- d)Senior Citizen
- e)Solo Parent
- f)Orphan
- g)Homeless Citizen
- h)Rebel Returnee
- 7.One 2×2 ID picture with white background
- 8.One long brown envelope
Issuance of Certificate of Registration for Old Continuing Student
The refers to the process of releasing an official document that contains the student’s name, course or program, year level, subjects enrolled, academic term, and relevant registration details pertaining to student enrollment status. This document also serves as proof of enrollment and may be used for scholarship including academic or non-academic school transactions.
Fee
None
Processing Time
40 Minutes
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1. Cleared clearance status in the enrollment system
Issuance of Certificate of Registration for Returning Student (Returnees)
This refers to the process of releasing an official document that contains the student’s name, course or program, year level, subjects enrolled, academic term, and relevant registration details pertaining to student enrollment status. This document also serves as proof of enrollment and may be used for scholarship including academic or non-academic school transactions.
Fee
None
Processing Time
1 hour and 1 minute
Responsible Office
Guidance Center
Contact
gcinitaocollege@gmaol.com
Requirements
- 1.Institutional Clearance secured from the Office of the Program Dean
- 2.Letter of Intent prepared by the student and noted by the Program Dean
Issuance of Validated Student ID for New Students
This service provides validation of the student’s identity through confirmation of enrollment status and verification of the required documents prior to the release of the validated student ID.
Fee
None
Processing Time
3-5 days and 6 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Certificate of Registration secured from the Registrar’s Office
- 2.Face photo or ID picture taken by the designated ID Service Personnel
- 3.Student’s signature image
Issuance of Validated Student ID for Old Continuing Students
This service allows officially enrolled students to apply for the issuance of a new Student ID by submitting the required information and documentary requirements through the prescribed profiling process. A digital copy of the ID may be issued, while a printed plastic ID may be requested separately.
Fee
None
Processing Time
3-5 days and 6 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Certificate of Registration secured from the Registrar’s Office
- 2.Previously issued Student ID
Re-Issuance of Lost Student ID
This service allows officially enrolled students to request the re-issuance of a lost Student ID upon submission of proof of enrollment and payment of the prescribed replacement fee.
Fee
150.00
Processing Time
3-5 days and 17 minutes
Responsible Office
Student Affairs and Services
Contact
sasoffice2024@gmail.com
Requirements
- 1.Certificate of Registration secured from the Registrar’s Office
- 2.Official Receipt showing payment of the Student ID replacement fee
Medical Consultation and Treatment
This service provides students with basic medical consultation and treatment through the School Clinic. It includes the assessment of the student’s health condition, checking of vital signs, appropriate clinical intervention, and provision of health advice or an excuse slip, when necessary.
Fee
None
Processing Time
30 Minutes
Responsible Office
School Clinic
Contact
sasoffice2024@gmail.com
Requirements
- 1.Valid School ID
DENTAL CONSULTATION AND TREATMENT
This service provides students with basic dental consultation and treatment through the School Clinic. It includes oral assessment, identification of dental concerns, provision of appropriate dental intervention, and post-treatment advice to support the student’s oral health and well-being.
Fee
None
Processing Time
30 Minutes
Responsible Office
School Clinic
Contact
sasoffice2024@gmail.com
Requirements
- 1.Valid School ID
ISSUANCE OF MEDICAL/DENTAL CERTIFICATE
This service provides students with an official medical or dental certificate issued after clinical evaluation, examination, and review of submitted requirements. The certificate serves as formal documentation of the student’s health status for academic, practicum, athletic, or other authorized purposes.
Fee
None
Processing Time
20 Minutes
Responsible Office
School Clinic
Contact
sasoffice2024@gmail.com
Requirements
- 1.Valid School ID
- 2.Medical or laboratory results, when applicable
- 3.Endorsement Letter from the Program Dean for OJT students or athletes, when applicable
EMERGENCY CASE MANAGEMENT
This service provides immediate medical attention and initial emergency management to students experiencing urgent or life-threatening conditions within the school premises. It includes triage, stabilization, coordination with emergency responders, notification of family members, and referral or transfer to the appropriate health facility, when necessary.
Fee
None
Processing Time
Immediate / variable depending on case condition
Responsible Office
School Clinic
Contact
sasoffice2024@gmail.com
Requirements
- 1.Valid School ID
MANAGEMENT OF INFECTIOUS/CONTAGIOUS DISEASE
This service provides immediate health assessment, containment measures, initial management, and referral for students suspected or confirmed to have an infectious or contagious disease. It aims to prevent transmission, protect the school community, and ensure that the affected student receives proper medical guidance and intervention.
Fee
None
Processing Time
62 minutes
Responsible Office
School Clinic
Contact
sasoffice2024@gmail.com
Requirements
- 1.Valid School ID
Application For Tertiary Education Subsidy (TES) Grant
This service allows bonafide Initao College students to apply for the Tertiary Education Subsidy (TES) Grant through submission of the prescribed online application form and required documentary requirements, subject to CHED evaluation and availability of funds.
Fee
None
Processing Time
7 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Accomplished TES Application Form through the official Google Form
- 2.Certificate of Registration or Certificate of Enrollment
- 3.Photocopy of updated School ID with three specimen signatures
- 4.Photocopy of PWD ID, when applicable
- 5.Other documents that may be required by CHED
Validation of New and Continuing TES / TDP Grantees
This service allows official TES and TDP grantees to validate their scholarship records every semester through submission of the required documentary requirements for eligibility confirmation and compliance monitoring.
Fee
None
Processing Time
7 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Certificate of Registration or Certificate of Enrollment
- 2.Grade Slip, when required
- 3.Photocopy of updated School ID with three specimen signatures
- 4.Leave of Absence, when applicable
- 5.Photocopy of PWD ID, when applicable
Validation of New and Continuing TES / TDP Grantees
This service allows official TES and TDP grantees to validate their scholarship records every semester through submission of the required documentary requirements for eligibility confirmation and compliance monitoring.
Fee
None
Processing Time
7 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Certificate of Registration or Certificate of Enrollment
- 2.Grade Slip, when required
- 3.Photocopy of updated School ID with three specimen signatures
- 4.Leave of Absence, when applicable
- 5.Photocopy of PWD ID, when applicable
Validation of New and Continuing TES / TDP Grantees
This service allows continuing COSCHO scholars to validate their scholarship status through submission of documentary requirements every semester to ensure continued eligibility and compliance with retention policies.
Fee
None
Processing Time
7 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Certificate of Registration or Certificate of Enrollment
- 2.Grade Slip from the previous semester
- 3.Photocopy of updated School ID with three specimen signatures
- 4.Leave of Absence, when applicable
Validation of Continuing COSCHO Scholars
This service allows continuing COSCHO scholars to validate their scholarship status through submission of documentary requirements every semester to ensure continued eligibility and compliance with retention policies.
Fee
None
Processing Time
7 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Certificate of Registration or Certificate of Enrollment
- 2.Grade Slip from the previous semester
- 3.Photocopy of updated School ID with three specimen signatures
- 4.Leave of Absence, when applicable
Releasing of TES / TDP Grants
This service provides for the release of TES / TDP grants to qualified grantees upon submission of the required documentary requirements and completion of payroll and attendance confirmation procedures.
Fee
None
Processing Time
45 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Accomplished Attendance Confirmation through the prescribed Google Form
- 2.Five photocopies of the updated School ID with three specimen signatures on each copy
- 3.Student ID of the grantee
- 4.Special Power of Attorney, when claimed by an authorized representative
- 5.Valid ID of the authorized representative, when applicable
RELEASING OF COSCHO SCHOLARSHIP
This service provides for the release of COSCHO scholarship to qualified Initao College scholars upon compliance with attendance confirmation, submission of documentary requirements, and completion of payroll procedures
Fee
None
Processing Time
45 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Accomplished Attendance Confirmation through the prescribed Google Form
- 2.Five photocopies of the updated School ID with three specimen signatures on each copy
- 3.Student ID of the scholar
- 4.Special Power of Attorney, when claimed by an authorized representative
- 5.Valid ID of the authorized representative, when applicable
Issuance of Certification / Endorsement
This service provides scholars and grantees with an official certification or endorsement issued by the Scholarship Office for lawful and legitimate academic, scholarship, or related purposes.
Fee
None
Processing Time
3 working days and 4 minutes
Responsible Office
Scholarship
Contact
testdpinitaocollege@gmail.com
Requirements
- 1.Written Request for Certification or Endorsement
- 2.Valid School ID or other valid identification
Application for Advanced or Back Subject Enrollment
This service processes requests of officially enrolled students for enrollment in an advanced subject or for retaking a previously failed or dropped subject, subject to compliance with academic requirements and approval of the concerned offices.
Fee
None
Processing Time
30 minutes
Responsible Office
Office of the Vice President for Academic Affairs
Contact
vpaainitaocollege@gmail.com
Requirements
- 1.Duly accomplished Advanced/Back Subject Request Form
- 2.Photocopy of the Certificate of Registration
- 3.Approval and signature of the assigned instructor
- 4.Approval and signature of the Program Dean
- 5.Approval of the Vice President for Academic Affairs
Filing of Academic Complaint
This service covers the formal filing, evaluation, and resolution of academic complaints, including concerns related to grades, instructor conduct, and other academic matters, in accordance with institutional policies and procedures.
Fee
None
Processing Time
7 days and 10 minutes
Responsible Office
Office of the Vice President for Academic Affairs
Contact
vpaainitaocollege@gmail.com
Requirements
- 1.Signed Letter of Complaint prepared by the student
- 2.Supporting documents, when applicable, such as:
- a)Graded outputs
- b)Course syllabus
- c)Emails or correspondence
- d)Screenshots
- e)Other relevant records
- 3.Required signatures or endorsements for verification, when applicable
Grade Evaluation / Assessment Review
This service provides students with formal review, clarification, or re-evaluation of grades and assessment results to ensure accuracy, fairness, and compliance with approved grading policies at the VPAA level.
Fee
None
Processing Time
3 days and 10 minutes
Responsible Office
Office of the Vice President for Academic Affairs
Contact
vpaainitaocollege@gmail.com
Requirements
- 1.Duly accomplished Grade Evaluation or Assessment Review Request Form
- 2.Copy of the Certificate of Registration
- 3.Copy of the Grade Slip or proof of the posted grade
- 4.Supporting documents, when applicable, such as:
- a)Graded outputs
- b)Grade computation sheets
- c)Course syllabus
- d)Assessment rubrics
- e)Screenshots
- f)Email correspondence
Student Consultation
This service provides students with guidance on academic matters, including curriculum concerns, policies, enrollment issues, and faculty-student concerns.
Fee
None
Processing Time
3 days and 10 minutes
Responsible Office
Office of the Vice President for Academic Affairs
Contact
vpaainitaocollege@gmail.com
Requirements
- 1.Consultation Request Form or written request
- 2.Copy of the Certificate of Registration
- 3.Relevant academic records, such as:
- a)Grades or assessment results
- b)Course history
- c)Curriculum guides
- 4.Supporting documents related to the concern, such as emails, correspondence, or proof of the issue
Request for Special Examination
This service processes requests of officially enrolled students to take a special examination for valid and documented reasons, subject to compliance with institutional policies and academic approval.
Fee
None
Processing Time
2 days, 1 hour and 5 minutes
Responsible Office
Office of the Vice President for Academic Affairs
Contact
vpaainitaocollege@gmail.com
Requirements
- 1.uly accomplished Special Examination Request Form
- 2.Copy of the Certificate of Registration
- 3.Valid supporting document showing the reason for the request, such as:
- a)Medical certificate
- b)Official memorandum
- c)Other acceptable proof
Circulation of Books and Other Library Materials
This service allows qualified students, faculty, and personnel to borrow library books and other materials for home use in accordance with existing library policies.
Fee
None
Processing Time
6 minutes
Responsible Office
College Library
Contact
iclibrary2003@gmail.com
Requirements
- 1.For students: Valid Student ID
- 2.For faculty and personnel: Valid faculty ID or Teacher’s Load Report
- 3.Library Borrower’s Card
Returning of Books and Other Library Materials
This service allows clients to return borrowed books and other library materials and updates the borrower’s library record accordingly.
Fee
None
Processing Time
3 minutes and 50 seconds
Responsible Office
College Library
Contact
iclibrary2003@gmail.com
Requirements
- None
Signing of Clearances
This service allows students, faculty, and staff to secure library clearance by confirming that all borrowed library materials have been returned.
Fee
None
Processing Time
2 minutes
Responsible Office
College Library
Contact
iclibrary2003@gmail.com
Requirements
- 1.Clearance Form secured from the Registrar’s Office
- 2.Library Borrower’s Card
Research Consultation (In-House Library Reference Support)
This service provides students with guidance in conducting research, including topic development, reference sourcing, citation guidance, and effective use of library resources.
Fee
None
Processing Time
43 minutes
Responsible Office
College Library
Contact
N/A
Requirements
- 1.Valid School ID or Certificate of Registration
- 2.Accomplished Research Consultation Request Form
Library Referral Service
This service allows students and faculty to access other libraries or partner agencies through the issuance of an ALINET Form.
Fee
None
Processing Time
4 minutes
Responsible Office
College Library
Contact
iclibrary2003@gmail.com
Requirements
- 1.Valid School ID or Certificate of Registration
- 2.Accomplished ALINET Form
Request to Send Document via Email or Facebook
This service allows students to request library documents or articles in digital format for research purposes, subject to copyright regulations.
Fee
None
Processing Time
36 minutes
Responsible Office
College Library
Contact
iclibrary2003@gmail.com
Requirements
- 1.Valid School ID or Certificate of Registration
- 2.Details of the requested document, article, or reference material
Computer Laboratory Reservation
This service allows faculty and staff to reserve the ICT Laboratory for academic or instructional activities.
Fee
None
Processing Time
13 minutes
Responsible Office
College Library
Contact
N/A
Requirements
- 1.Duly accomplished Reservation Form
- 2.Letter indicating the requested schedule, approved by the Program Dean and Vice President for Academic Affairs
Request for Software Installation
This service provides assistance in installing approved and required software for academic use in the ICT Laboratory.
Fee
None
Processing Time
31 minutes
Responsible Office
College Library
Contact
iclibrary2003@gmail.com
Requirements
- 1.Duly accomplished request or Reservation Form
- 2.Letter of Schedule approved by the Program Dean and VPAA
- 3.Software installer or complete details of the software requested for installation
Research Consultation
This service provides technical guidance and feedback to students regarding the development and improvement of their research proposals.
Fee
None
Processing Time
2 days and 20 minutes
Responsible Office
Office of Research, Development, and Extension Services
Contact
ic.researchunit@gmail.com
Requirements
- 1.Draft Research Proposal in hard copy or soft copy
- 2.Endorsement or referral from the Research Adviser, when required
Research Proposal Endorsement
This service provides formal review and official endorsement of student research proposals prior to implementation or further evaluation.
Fee
None
Processing Time
2–6 working days and 25–35 minutes
Responsible Office
Office of Research, Development, and Extension Services
Contact
ic.researchunit@gmail.com
Requirements
- 1.Final Draft of the Research Proposal
- 2.Endorsement from the Research Adviser
Research Ethics Clearance and Monitoring
This service reviews research proposals for ethical compliance prior to data collection and monitors ongoing research projects. It includes the issuance of Ethics Clearance, Monitoring Acknowledgment, or Research Status Certification.
Fee
None
Processing Time
5–7 working days and 20 minutes
Responsible Office
Office of Research, Development, and Extension Services
Contact
N/A
Requirements
- 1.Approved Research Proposal
- 2.Informed Consent Form
- 3.Data-Gathering Instruments
- 4.Progress Report signed by the Research Adviser, when the study is ongoing
- 5.Monitoring or Ethics Review Form
- 6.Endorsement from the Research Adviser
Extension Program Proposal Approval
This service reviews and approves proposed extension programs to ensure alignment with institutional goals, community needs, and quality standards prior to implementation.
Fee
None
Processing Time
4–6 working days and 30–37 minutes
Responsible Office
Office of Research, Development, and Extension Services
Contact
ic.researchunit@gmail.com
Requirements
- 1.Extension Program Proposal containing:
- a)Objectives
- b)Activities
- c)Budget
- d)Timeline
- 2.List of participants or beneficiaries, when applicable
- 3.Endorsement from the Program Dean or Office Head
Community Training and Outreach Support (Alumni)
This service facilitates coordination, technical assistance, and logistical support for community training and outreach activities aligned with the College’s extension mandate.
Fee
None
Processing Time
3–6 working days and 15–25 minutes
Responsible Office
Office of Research, Development, and Extension Services
Contact
ic.researchunit@gmail.com
Requirements
- 1.Request Letter addressed to the RDES Office
- 2.Activity Proposal or Concept Note
- 3.Proposed schedule
- 4.List of participants
Need Help or Have Questions?
Our team is here to assist you. Contact us for any inquiries about our services.
Contact Us